客户满意度调查表
Customer Satisfaction Survey Doc#: SV-QR-CSS01
感谢广大客户长期以来对我公司的支持，为进一步提高我公司的服务水平，提供更周到的服务，特作此调查。望阁下详细填写此调查表，并发回我司，谢谢您的支持！邮件：auto-sinovision@hotmail.com
We appreciate your valued supports and cooperation all the times, in order to improve our services and quality further, we are now taking this investigation. Your reverent appraisements and suggestions will be the important references in our consideration, please fill following sheet and return to us by email when you are free. Thank you and much appreciated.
Email: auto-sinovision@hotmail.com
负责的业务员responsible sales:
客户名称Customer Name: 联系人Contact Person:
填表时间Date: 电话Tel:
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调查项目 Contents & Items |
非常满意Very Good 10 |
满意 Satisfied 8 |
一般 Fair 6 |
不满意 Not Satisfied 4 |
很不满意 Very bad 2 |
| 质量
Quality |
您认为我司产品的性能如何？What do you think of the performance of our products? | |||||
| 通过产品您认为我公司生产产品包装和标识情况如何？What do you think of the packing and marking of our products? | ||||||
| 您认为我司产品质量对比同行产品，质量如何？What do you think of the quality of our products compared with those of same industry? | ||||||
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服务Service |
您对我公司在商务、客服、技术支持、产品、质量、投诉各方面的总体满意度如何？How satisfied are you with our company’s business, customer service, technical support, products, quality and complaints? | |||||
| 您对我公司服务承诺的对现是否满意？主动服务是否满意？Are you satisfied with our service commitment? Is the proactive service satisfactory? | ||||||
| 与同行业对比，您对我司所提供的服务定位如何？Compared with the same industry, how do you position our services? | ||||||
| 交期Delivery | 您认为我公司产品交付及时性、交付的数量的准确性如何？What do you think of the accuracy and time of delivery? | |||||
| 通过产品您认为我公司供货能力如何？What do you think of the supply capability of our company? | ||||||
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价格Price |
您认为我公司产品价格如何？
What do you think of the price of our products? |
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| 相对于同行同类产品价格，您认为我们的产品价格如何？What do you think of the price of our products compared with the price of similar products in the same industry? |
若上述有任何不满意，主要是哪些方面，请简单描述一下If there is any dissatisfaction with the above, what are the main aspects：
您是否对我公司产品、服务等还有其他具体建议：
Is there any other suggestions:
Thank you and much appreciated.
Post time: Jul-23-2021